01Overview
These Terms & Conditions govern the use of DigiHS owned software products, rental/subscription ERP systems, websites, mobile applications, desktop applications, custom software development, maintenance, and support services provided by DigiHS. By using our services, you agree to these terms.
02Services We Provide
We provide our own rental based products including Inventory Management Systems, Clinic Management Systems, Gym Management Systems, School Management Systems, Payroll & HR Management Systems, and related business management systems. We also provide custom websites, mobile applications, desktop applications, custom software, integrations, maintenance, and support based on client requirements and recommendations.
03Subscription/Rental Based Software Model
Some of our software products are owned by DigiHS and provided to clients on a rental or subscription basis. The client receives access to use the software during the active subscription period. The client does not purchase ownership of the software source code, design, database structure, or intellectual property unless specifically agreed in writing.
04Payments, Setup, and Development Work
Clients must pay subscription, setup, customization, development, hosting, integration, or support charges according to the agreed invoice, proposal, or subscription plan. Late payment may result in reminder notices, restricted access, suspension, or termination of services until outstanding amounts are cleared.
Setup, customization, development, and integration work depends on the agreed scope. For custom websites, mobile apps, desktop apps, custom software, or client specific enhancements, the delivery timeline is discussed and confirmed after understanding the client project details, requirements, recommendations, approvals, and technical scope. Any additional feature, change request, third party cost, or extra support may require separate quotation and approval.
05Client Responsibilities
The client is responsible for providing accurate information, reviewing software output, maintaining lawful use, protecting login credentials, assigning user roles carefully, ensuring staff compliance, and verifying data entered into the system.
Clients are responsible for all activity under their user accounts. Access may be limited, suspended, or terminated for misuse, non payment, security risk, or violation of these terms.
06Data Ownership and Intellectual Property
Client business data entered into the software remains the property of the client. We may access client data only for support, troubleshooting, maintenance, security, backup, or when authorized by the client.
All software, source code, system design, database structure, user interface, workflows, documentation, branding, and intellectual property created by DigiHS remain the property of DigiHS, unless ownership transfer is specifically agreed in writing.
07Acceptable Use, Support, and Availability
Clients may not misuse the software, attempt unauthorized access, reverse engineer systems, copy software, resell access without approval, upload unlawful content, interfere with security, or use the system for illegal activity.
Support and maintenance are provided according to the selected plan or agreement. Third party services such as hosting, domains, SMS, payment gateways, maps, APIs, and integrations are subject to third party availability, pricing, and terms.
We aim to provide reliable service, but availability may be affected by scheduled maintenance, hosting providers, third party services, payment gateways, APIs, security events, force majeure, or circumstances outside DigiHS control.
08Refunds, Liability, and Changes
Refunds are handled according to our Refund & Cancellation Policy. Clients may cancel before the next billing cycle. After cancellation, access may be disabled, and data export may be requested where technically available.
To the maximum extent allowed by law, DigiHS is not liable for indirect losses, business interruption, loss of profits, inaccurate client entered data, third party failures, or decisions made based on software records without client verification.
We may update these terms from time to time. Continued use of our services after changes means the client accepts the updated terms.
09Contact Information
For terms related questions, contact DigiHS at info@digihs.com, +92 318 1262327, Office # C-5, Momin Square, Gulshan-e-Iqbal, Block-6, Karachi East Gulshan Town.