This policy explains how DigiHS collects, uses, protects, and retains information when clients use our website, software products, subscriptions, and support services.
Legal name: DIGI HS
Registered address: Office # C-5, Momin Square, Gulshan-e-Iqbal, Block-6, Karachi East Gulshan Town
Operating address:
Effective date: 07-Oct-2022
Last updated: May-2026
For policy, billing, delivery, or account questions, contact DigiHS support.
DigiHS provides custom software development, rental/subscription based ERP products, websites, applications, software maintenance, and support services. This Privacy Policy explains how we collect, use, protect, and retain information when clients use our website, products, and services.
We may collect business information, account information, contact details, billing details, technical information, and data entered by clients into our software systems.
Business information may include company name, contact person, email address, phone number, address, tax or billing details, and service requirements. Account information may include usernames, roles, permissions, login activity, and support history.
Client data entered into our software may include inventory records, patient records, gym member records, school records, payroll and HR records, invoices, reports, customer records, supplier records, and other business data entered by the client.
Payment and billing information may include invoice records, payment status, transaction references, subscription history, and billing contact details. Technical information may include IP address, browser, device type, logs, error reports, usage information, and security events.
We do not store complete credit card, debit card, wallet, or banking credentials on our servers. Online payments are processed through secure third-party payment gateways.
We use information to provide software access, manage subscriptions, deliver support, process billing, improve services, maintain security, troubleshoot issues, perform backups, communicate with clients, and comply with applicable legal or regulatory requirements.
All business data entered by clients into our software remains the property of the client. We do not claim ownership of client data. We only access client data when required for technical support, troubleshooting, maintenance, backup, security, or as authorized by the client.
We do not sell or share client data with third parties.
Online payments may be processed by third-party payment gateways such as PayFast, Safepay, or other approved providers. Their privacy and security policies apply to payment processing handled by them.
We use reasonable technical and organizational measures to protect information from unauthorized access, misuse, loss, or alteration. Backups may be maintained for reliability, recovery, and continuity. After cancellation, client data may be retained for a limited period for legal, backup, dispute, or operational purposes unless deletion or export is requested and technically available.
Clients may request access, correction, export, or deletion of their business data where technically and legally possible. Some data may be retained where required for billing, legal compliance, fraud prevention, or dispute resolution.
For privacy questions, contact DigiHS at info@digihs.com, +92 318 1262327, Office # C-5, Momin Square, Gulshan-e-Iqbal, Block-6, Karachi East Gulshan Town.